STORE POLICY
At TumTum Land we are fully aware of the challenges the world is facing, and our mission drives us to support the international community to face them. In 2015 the united nation (UN) agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet, and ensure all people enjoy peace and prosperity.
At TumTum Land we are committed to produce positive energy to the world and increase awareness of vital globe issues. Therefore, with each purchase we offer an elegant, colorful, and high-quality brooch pin. The meaning of color is shown in the bottom of all the website pages.
Customer Care
TumTum Land policy is to provide our customers with the highest level of customer service. I always tell my students that the key of succus is to do more than expected therefore, we are committed to exceeding our customers’ expectations by providing them with timely, professional, and polite service.
We will work delightfully to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our children parents based on trust, respect, and confidence.
To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:
• We will always be professional and polite when interacting with our customers.
• We will promptly respond to all customer inquiries and requests.
• We will keep our customers informed of any changes or updates that may affect them.
• We will take the time to understand our customers children needs and expectations.
• We will do everything we can to exceed our customers’ expectations.
Customer service is important to us, and we want to make sure that we are providing the best possible service. If you have any suggestions on how we can advance our customer service, please contact with us.
Wholesale Inquiries (استفسارات البيع بالجملة)
We do provide wholesale option for customers. However, it should be noted that for wholesale buyers, different terms and conditions will be in effect for wholesale shipping costs, estimated times, as well as for policies concerning returns and exchanges (subject to change at any time). These differences will be discussed individually with buyers after the order procedure is complete.
TumTum Land are more than happy to work with you.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Cash on Delivery